1. Position of the Chat Window
The chat window is always located at the bottom right of the screen. Click on it to open.
2. Categories in the Chat Window
Our chat window is divided into three main categories: Home, Messages and Help.
Home: Here you will find our AI Marketing Assistant. If you have a creative block and don't know what to post, this Magic Chat is just right for you.
If you discover a bug and want to report it, simply click on Report Bug.
If you have cool ideas for improvements or new features, click on Request Feature.
For personal support or if you want to unsubscribe from DotSimple, contact us directly here.
3. Messages
All messages you have sent to us can be found under the Messages category. This way, you can track your communication and our responses.
4. Help Center
Our Help Center is divided into six categories:
Onboarding: Guides to help you get started.
Create Post: Tips on how to create and schedule a post.
Account and Workspace Settings: Information on managing your account and workspace settings.
Analytics: Insights on how to use our analytics tools.
API Reference: Technical documentation for integration with DotSimple.
Integrations: Details on linking DotSimple with other tools and platforms.
We hope this article helps you use the DotSimple chat window effectively! If you have any questions or need assistance, do not hesitate to contact us.
