The Inbox: Your central communication tool
The Inbox is your digital communication hub that lets you and your team effortlessly stay connected with your contacts. All messages from multiple channels and social networks land neatly in one place so you can manage and reply to them efficiently.
A special goal of the Inbox is to optimize teamwork. After connecting your social networks, you can start managing messages and comments right away.
Supported channels
Private messages
Comments
Note: Meta does not allow third parties like DotSimple to show Facebook or Instagram comments that contain videos. Instagram comments on posts with multiple pictures are also currently not supported.
Private messages
Comments on posts
LinkedIn Sales (Available for Simple Premium users)
DotSimple Inbox: Only the latest messages at a glance
As soon as you connect your account with DotSimple, only the latest comments and messages will show up in the inbox. That means we focus on your most current interactions so you can manage them quickly and efficiently.
Older messages or comments that came in before you connected your account sadly can’t be shown in DotSimple. They’ll still be available on your usual social platform, though.
Important:
If you read a message in DotSimple, close it, or reply to it, it will still appear as unread in the Instagram app.
The reason for this: Third-party tools like DotSimple can't sync the read status with the Instagram app.